A new purchase or shipment
Tell us what you want to buy or ship and where it should go in Israel. A product link or short description is enough to begin; quantities, packing data and timing can be clarified together.
Find the relevant serviceTalk to our team
Speak directly with the Jeton Express team on WhatsApp or email. You can start while some details are still unknown.
Jeton Express
WhatsApp & email
Ask about sourcing, store orders, packing or shipping from China to Israel.
Chat on WhatsAppOpens WhatsApp. You review and send the message yourself.
The email link opens your mail app. You review and send the email yourself.
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The website is in Hebrew and English. Please agree your preferred conversation language with the team when you get in touch.
From a first message to a clear plan
Share what you need
A product link, question or short description is enough. Include quantity, timing and destination in Israel if you know them.
Clarify the plan
We discuss the supplier work, goods handling and shipping details relevant to your situation, then resolve the open questions together.
Agree before work begins
Confirm specifications, service scope, costs and handover details in writing before purchase or dispatch.
Choose the starting point for your conversation
Start with the outcome you need: receiving a purchase for yourself, comparing a sample, replenishing business stock or dispatching store orders. The same product can require different handling depending on that goal. Tell us where you are in the purchase so we can discuss the next useful step.
An order already arranged with us
Include the purchase or shipment reference, the latest dated update and the question you want resolved. Keep the agreed details and the difference you have noticed together so the team can review the same record.
Read the follow-up stepsGoods ready to leave the supplier
Before sending goods, obtain the receiving reference and agree the delivery arrangements with the team. A published address alone does not confirm acceptance, the receiving work or onward dispatch.
Company and receiving detailsOnly share details needed for the discussion. Agree with the team how to provide full recipient information or documents when the work requires them.
From your request to a useful quotation
Useful details for your first message
- Product link or goods description
- Quantity and supplier readiness
- Packing details, if available
- Destination in Israel and preferred timing
Goods and packing details
A product link helps begin the discussion; a shipping quotation also needs to describe the goods as they will travel. We discuss the contents, quantity, packed dimensions and weight, together with the destination and receiving arrangement. If the supplier has not finished packing, identify which details are estimates and which will be available later. The team can then explain what still needs confirmation before the shipment is priced on its final basis.
Work included in the quotation
Discuss purchasing, warehouse handling and transport as parts of the same plan. Supplier coordination, agreed checks, storage, consolidation and packing may each involve work beyond the main carriage. Ask which tasks the quotation includes and how a change in the goods or instructions would affect it. For repeat purchases or store orders, explain the expected pattern of arrivals and dispatches so the handling arrangement can be discussed alongside the individual shipment.