When you submit an enquiry, we collect your selected contact method, request and optional name. Details are saved in our enquiry system and passed to the team’s mailbox to reply and coordinate services.
When you submit the form, its public source page and simple source, medium and campaign labels from the link may accompany the enquiry. These help the team understand its context. We do not save full referrers, private search queries or browsing history.
Assistant questions are processed by an AI service through Cloudflare. Chats are not published or automatically saved as enquiries. Do not include payment information or identity documents. The current conversation stays in page memory until refresh or closure. If you choose to transfer your edited note to the enquiry form, it is temporarily stored in this browser tab for up to 15 minutes and removed when imported. It is sent to the team only when you submit the form.
WhatsApp is an external service with its own privacy policy. Request access, correction or deletion of enquiry data through the contact form or WhatsApp. Access is limited to the handling team; data is retained for service, follow-up and applicable recordkeeping obligations. This site has no advertising trackers or analytics.
JETON EXPRESS SERVICE (HONGKONG) LTD.
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